A Contact Center Software Provider that delivers digital transformation to Contact Centers of all sizes!
We are a Contact Center software company focused on innovation. Founded in 2003 by a team with a solid experience in the contact center business, Collab anticipated a technological revolution that disrupted the contact center industry: 100% SIP based, without any PBX, for large-scale organizations. With this strategy and R&D capabilities, Collab has gained customers and partners all over the world in key areas of Telecommunications, Banking, Healthcare and Government.
“Collab was founded with a clear strategy: disruptive innovation in enterprise grade contact centers, through new architectures and business models. Today, with the advances in cloud computing and AI, our vision is more alive than ever.”
Why Other Businesses
Trust Collab
Innovation
Turn modern technology into revelant and useful contact center features.
Expertise
Customers and Offices spread across four continents.
Recognition
Considered a Visionary by Gartner.
Support
In-house platform development.
Ecosystem
Off-the-shelf integrations with leading business applications.
Value Proposition
01 | Advanced Contact Center Ecosystem that Improves Experiences
A platform that delivers next-generation experiences, with the right balance of AI and Human Interactions. WebRTC-based Agents working from anywhere, powered by Workforce Optimization and Gamification strategies.
02 | Flexible deployment options
A platform that delivers next-generation Contact Center and Unified solutions available on (public/ private) Cloud and On-Premises.
03 | Partner Centric Model
We follow an indirect sales strategy with worldwide partners that add their expertise and local knowledge to our solutions. All our products can be cobranded and tailored to your local market needs.
FAQ | Frequently Asked Questions about Collab
How can I become a Partner?
Collab provides access to the tools and resources required to help you achieve business results, fuel innovation and train your team. To know more about our partners program and enroll, visit this page.
How can I see a Demo of your Product?
We’d love to walk you through how our solutions can help you reach your goals. Get in touch with us to schedule a demonstration right away.
Where is your Office located?
Our HQ are in Lisbon, Portugal. Check out the contacts and locations here.
What is the difference between OneContact and Nubitalk?
Our ecosystem of products has the brand name OneContact for each product: OneContact CC, OneContact PBX, and so on. You can use our products whether on-premises (installed in your machines) or use a private or public cloud to free yourself from the maintenance and installation. Nubitalk is the name of our cloud and you can get to know it better here.
How can I work at Collab?
Do You have a Youtube Channel or Facebook?
What is CollabXperience?
CollabXperience is an annual two-day event, exclusive for partners and selected clients. It’s filled with conferences and activities to encourage contributions, connect perspectives, share experiences and provide insights. Find out about the latest edition highlights in this video.
